Hotel Guest Services Agent
The Hotel Orange The Hotel Orange Orange, TX Orange, TX Part-time Full-time Part-time Full-time Up to $14 an hour Up to $14 an hour 15 hours ago 15 hours ago 15 hours ago Job Description All staff has the responsibility to service guest and handle operational responsibilities like check-in, sales calls, light cleaning common areas and rooms refresh, administrative work.
laundry etc.
We are looking for self-motivated ACTIVE person who likes challenges and takes pride in working hard and getting job done in a timely manner.
Also key is team work and keeping guest happy with excellent service.
_________________________________________________________________________________ Qualifications
Experience:
relevant, 2 year (Preferred) hotel, 2 year (Preferred) Strong attention to detail Strong customer service skills Ability and willingness to stand for 8 hours at a time Ability and willingness bend, stretch, reach, and push up to 200 lbs.
Ability and willingness to work a varied schedule which includes working on weekends and holidays _________________________________________________________________________________ General
Responsibilities:
All-One GUEST SERVICES Agent - Check-in/out Reservations, Refresh Rooms, Light Laundry, All in-one operations per shift.
Front Desk Responsibilities as if running a Bed & Breakfast.
Refresh rooms for reservations and stay over services Restock and replace guest amenities within guest rooms Communicate clean status of each room upon completion Check all equipment prior to and after use to ensure that it is in good working order Respond to all hotel guests efficiently and in an appropriately friendly manner Light Laundry duties Front desk duties Guest Services :
Participates in the culture that strives to meet or exceed customer expectations.
Specifically:
When CheckIn/CheckOut - Phone Reservations, - Personally demonstrates a commitment to guest service by proactively responding to guest needs.
- Proactively partners with staff to deliver value-added customer service programs, in accordance with brand and company standards.
- Communicates to guests about hospitality promotions, local attractions, and points of interest.
Grooming:
All team members must maintain a neat, clean and well-groomed appearance (specific standards available).
Safety and Security:
Supports the hotel management staff in creating and reinforcing a work space culture that emphasizes safety and security, specifically:
- Recognizes, reports, and corrects conditions which may create security and safety hazards.
- Understands and adheres to policies and procedures for the hotel's key control system.
Minimum Requirements:
BI-LINGUAL (Preferred) Personal Transportation - (Preferred) Work Authorization:
Present two forms of ID, ready to use.
They must be original, valid, and up to date (not copies).
They can be your drivers license, social security card, passport or birth certificate.
Job Types:
Full-time, Part-time, Temporary, Contract COVID-19 considerations:
All attendants will be required to wear PPE - Mask, Gloves.
And all rooms will be cleaned based on CDC protocol.
Job Types:
Full-time, Part-time Pay:
Up to $14.
00 per hour Schedule:
10 hour shift 8 hour shift Day shift Evening shift Education:
High school or equivalent (Preferred)
Experience:
Hotel
Experience:
2 years (Preferred) Work Location:
In person All staff has the responsibility to service guest and handle operational responsibilities like check-in, sales calls, light cleaning common areas and rooms refresh, administrative work.
laundry etc.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
laundry etc.
We are looking for self-motivated ACTIVE person who likes challenges and takes pride in working hard and getting job done in a timely manner.
Also key is team work and keeping guest happy with excellent service.
_________________________________________________________________________________ Qualifications
Experience:
relevant, 2 year (Preferred) hotel, 2 year (Preferred) Strong attention to detail Strong customer service skills Ability and willingness to stand for 8 hours at a time Ability and willingness bend, stretch, reach, and push up to 200 lbs.
Ability and willingness to work a varied schedule which includes working on weekends and holidays _________________________________________________________________________________ General
Responsibilities:
All-One GUEST SERVICES Agent - Check-in/out Reservations, Refresh Rooms, Light Laundry, All in-one operations per shift.
Front Desk Responsibilities as if running a Bed & Breakfast.
Refresh rooms for reservations and stay over services Restock and replace guest amenities within guest rooms Communicate clean status of each room upon completion Check all equipment prior to and after use to ensure that it is in good working order Respond to all hotel guests efficiently and in an appropriately friendly manner Light Laundry duties Front desk duties Guest Services :
Participates in the culture that strives to meet or exceed customer expectations.
Specifically:
When CheckIn/CheckOut - Phone Reservations, - Personally demonstrates a commitment to guest service by proactively responding to guest needs.
- Proactively partners with staff to deliver value-added customer service programs, in accordance with brand and company standards.
- Communicates to guests about hospitality promotions, local attractions, and points of interest.
Grooming:
All team members must maintain a neat, clean and well-groomed appearance (specific standards available).
Safety and Security:
Supports the hotel management staff in creating and reinforcing a work space culture that emphasizes safety and security, specifically:
- Recognizes, reports, and corrects conditions which may create security and safety hazards.
- Understands and adheres to policies and procedures for the hotel's key control system.
Minimum Requirements:
BI-LINGUAL (Preferred) Personal Transportation - (Preferred) Work Authorization:
Present two forms of ID, ready to use.
They must be original, valid, and up to date (not copies).
They can be your drivers license, social security card, passport or birth certificate.
Job Types:
Full-time, Part-time, Temporary, Contract COVID-19 considerations:
All attendants will be required to wear PPE - Mask, Gloves.
And all rooms will be cleaned based on CDC protocol.
Job Types:
Full-time, Part-time Pay:
Up to $14.
00 per hour Schedule:
10 hour shift 8 hour shift Day shift Evening shift Education:
High school or equivalent (Preferred)
Experience:
Hotel
Experience:
2 years (Preferred) Work Location:
In person All staff has the responsibility to service guest and handle operational responsibilities like check-in, sales calls, light cleaning common areas and rooms refresh, administrative work.
laundry etc.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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