Customer Service Representative
Orange, TX Orange, TX Full-time Full-time $14 - $16 an hour $14 - $16 an hour 7 days ago 7 days ago 7 days ago Responsibilities Will Include:
Answer incoming calls and offer appointment windows with requested lead time.
Maintain a required call count to meet daily, weekly, and monthly goals.
Maintain complete and accurate information in the client database.
Work with CSR Department and Service Manager to schedule service calls and debrief technicians.
Promptly reports unresolved issues or complaints to CSR Manager.
Provide assistance to other team members to achieve department and company goals.
Assist in covering lunch breaks with other team members.
Position Responsibilities Instill a fun and nurturing culture with Innovative Air Solutions core values Participate in company-sponsored training and after-hours events All other duties, as assigned by CSR Manager Willingness to learn about Innovative Air Solutions products and services.
Minimum Job Requirement Include:
Minimum of 1 years prior experience in a dispatch/customer service role.
Ability to read a map and geographical knowledge of Texas and Louisiana service area.
Intermediate computer skills.
Exceptional customer service skills Ability to work accurately, efficiently, and manage multiple tasks Excellent organizational skills and attention to detail.
Committed adherence and enforcement of the company's core values and core purpose.
Job Type:
Full-time Pay:
$14.
00 - $16.
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift No nights Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Preferred)
Experience:
Customer Service Representative:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Answer incoming calls and offer appointment windows with requested lead time.
Maintain a required call count to meet daily, weekly, and monthly goals.
Maintain complete and accurate information in the client database.
Work with CSR Department and Service Manager to schedule service calls and debrief technicians.
Promptly reports unresolved issues or complaints to CSR Manager.
Provide assistance to other team members to achieve department and company goals.
Assist in covering lunch breaks with other team members.
Position Responsibilities Instill a fun and nurturing culture with Innovative Air Solutions core values Participate in company-sponsored training and after-hours events All other duties, as assigned by CSR Manager Willingness to learn about Innovative Air Solutions products and services.
Minimum Job Requirement Include:
Minimum of 1 years prior experience in a dispatch/customer service role.
Ability to read a map and geographical knowledge of Texas and Louisiana service area.
Intermediate computer skills.
Exceptional customer service skills Ability to work accurately, efficiently, and manage multiple tasks Excellent organizational skills and attention to detail.
Committed adherence and enforcement of the company's core values and core purpose.
Job Type:
Full-time Pay:
$14.
00 - $16.
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift No nights Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Preferred)
Experience:
Customer Service Representative:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
